Returns & Exchanges
At K-Beauty Store, we want you to be completely satisfied with your skincare journey. If a product isn't the right fit for your skin, you can return or exchange unopened items in their original packaging within 30 days of purchase.
Return Process
- 1.Initiate Your Request
Log into your account or visit our Returns Portal with your order number and email address to select the items you wish to return.
- 2.Pack Your Items
Carefully place the unused products in their original boxes and secure them in a shipping mailer to ensure they arrive back to us safely.
- 3.Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our team inspects the returned items, we will process your refund or exchange within 5-7 business days to your original payment method.